Campaign: Feature Improvement

Ring Agent Even If Busy

Option to allow SPECIFIED queues (based on configuration) to ring agents phone even if busy

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2 votes
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Campaign: New Features

SIMPLE presence implementation

Snom phone are able to send their presence state via 'PUBLISH' requests as stated in the SIMPLE protocol (see http://en.wikipedia.org/wiki/SIMPLE). But the snomOne IPBX doesn't support PUBLISH requests. And, then it doesn't support SIMPLE. In a word it's quite incoherent. Presence has to be handled with star codes and this way, there's nothing on the phone that tells in which state it is. Why not use the phone's native ...more »

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1 vote
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Campaign: New Features

More Extensions/Account information

It would be very good, specially for remote phones, that on the account/extension pages you could see in the list column for the IP address of the phone which is registered to each account. Troubleshooting would be way easier. The RT of a single ping from the server to the phone (with some from of hourly refresh or on demand) would also be extremely helpful.

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3 votes
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Campaign: Feature Improvement

"Allow domain admins"... settings under "SIP Settings" odd

"allow domain admin..." settings seem odd to be under global "SIP settings"

 

Perhaps there should be a "Permissions" tab under global Settings? or at minimum a permissions section under settings.

Submitted by (@mattmlandis)

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1 vote
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Campaign: Bugs

single domain versions of snomONE do not allow domain alias

BUG REPORT: on free or yellow edition: delete domain and alias and try to add them back...you can't add an alias.

Submitted by (@mattmlandis)

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2 votes
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Campaign: Feature Improvement

by default the backup file is limited to 1MB-this is too small

-set "Max. size of a configuration backup file:" to bigger than "1mb" by default

 

"Max. size of a configuration backup file:" should be 25MB or above otherwise the backup always fails.

Submitted by (@mattmlandis)

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2 votes
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Campaign: Feature Improvement

Test email button on the email server setup screen

Test email button on the email server setup screen would avoid a lot of jumping around to setup email server.

Submitted by (@mattmlandis)

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3 votes
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Campaign: Practices

if VARS could see existing bugs/issues it would save time

if VARS could see existing bugs/issues it would save a lot of time.

 

as it is it is hard/time consuming/challenging to get in contact with support/start support incident. Only to find it is an exiisting issue we could have seen from a list.

Submitted by (@mattmlandis)

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2 votes
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Campaign: Bugs

help buttons in pbx admin are often are bad link - please fix

help buttons often are bad link - please fix

Submitted by (@mattmlandis)

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0 votes
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Campaign: Feature Improvement

do not require PIN for group voicemail box

do not require PIN for group voicemail box. perhaps a setting or however.

 

Group voicemail box as defined here:

http://snomone.ideascale.com/a/dtd/Hunt-Group-Voice-Mail/126868-11275

Submitted by (@mattmlandis)

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2 votes
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Campaign: New Features

quicker easier way to collect SIP logs by anyone

The method for collecting SIP logs could be made more streamlined. I suggest something like: 1-end user dial *50 (or whatever start key) to start logging. The systems says "Logging started" 1b- snom ONE now turns on logging for this extension's IP address. 2-user reproduces problem 3-user dials *50 and the system say "Logging Completed" and emails the SIP log, the system config and some other basic info the the email ...more »

Submitted by (@mattmlandis)

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4 votes
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Campaign: Practices

Advertisements

I suggest you invest in more videos and high pixel pics advertisement to promote your products. Have you taken a look at Cisco's website lately? Man, it will steal your customers. Information galore and at the tip of you fingers. It would be nice to have your personal videos loaded with information separately from a buggy utube presentation. Remember, advertisement is not an expense, it's an investment!

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1 vote
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