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Ideas Contributed [ 42 ] [+]
How much effort would it be for snom ONE to have a star code for a user to report a bad call. Then ALL the details of the previous call would be emailed to the admin.
"allow domain admin..." settings seem odd to be under global "SIP settings"
Perhaps there should be a "Permissions" tab under global Settings? or at minimum a permissions section under settings.
BUG REPORT: on free or yellow edition: delete domain and alias and try to add them back...you can't add an alias.
-set "Max. size of a configuration backup file:" to bigger than "1mb" by default
"Max. size of a configuration backup file:" should be 25MB or above otherwise the backup always fails.
Test email button on the email server setup screen would avoid a lot of jumping around to setup email server.
if VARS could see existing bugs/issues it would save a lot of time.
as it is it is hard/time consuming/challenging to get in contact with support/start support incident. Only to find it is an exiisting issue we could have seen from a list.
help buttons often are bad link - please fix
do not require PIN for group voicemail box. perhaps a setting or however.
Group voicemail box as defined here:
The method for collecting SIP logs could be made more streamlined. I suggest something like: 1-end user dial *50 (or whatever start key) to start logging. The systems says "Logging started" 1b- snom ONE now turns on logging for this extension's IP address. 2-user reproduces problem 3-user dials *50 and the system say "Logging Completed" and emails the SIP log, the system config and some other basic info the the email ...more »
it would be nice for MOS scorce listed with each call in call log somewhere. this would greatly assist in drilling into bad call quality issues without loading CDR/SQL/Etc tool.
should include all calls both internal and external and allow basic filtering.
For more ideas:
ability to listen to people talking to my/other mailboxes and to ACD and auto attendents.
obviosly this would be permission based like other call center listen in